Game pass and xbox gold cost1/8/2024 These customers will be reminded how to stop payments, and if they continue not to use their memberships, Microsoft will ultimately stop taking further payments Inactive memberships: Microsoft will also contact existing customers who haven’t used their memberships for a long time but are still paying.Refunds: Microsoft will contact existing customers on recurring 12-month contracts and give them the option to end their contract and claim a pro-rata refund.Better upfront information: Microsoft will provide more transparent, upfront information to help customers understand their Xbox membership – making clear, for example, that the subscription will auto-renew unless the customer turns off auto-renewal when the subscription will auto-renew how much it will cost and how the customer can receive a refund after an accidental renewal. As per the report, the CMA has stated that Microsoft has undertaken a number of voluntary arrangements to improve its Game Pass and Xbox Live Gold auto-renewal services, which include the following changes:
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